Client Payment Problem
Not sure where to post this, so I am hoping that here is okay.
My dilemma:
I hosted and maintained a website for a customer. He had 2 websites. His yearly billing came due. He didn't pay on time, invoice went past due. Now he informs me he wants to change his web services to someone else. He didn't give me any notice at all, waiting until his account was past due. How much of his past due account should I charge him? I have no problem with him canceling. I do however, have a problem with giving me no notice and waiting until his account was past due to let me know. I am already out hosting fees, etc... for his account. Now he wants me to transfer his files, redirect DNS, etc... without paying me a thing!
I feel that I should be compensated since he gave me no notice at all, in fact let his account go past due. And it wll be work on my part to transfer the files, etc... Am I wrong?
Thanks!
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